Online banking usage in Canada 2019-2023, by quarter
The share of bank account holders who processed banking matters via online banking (PC or laptop) decreased notably in Canada between 2019 and 2023. According to Statista's Consumer Insights, the share of bank account holders who processed banking affairs via PC or laptop dropped from 65 percent in 2019 to 51 percent in the fourth quarter of 2023. Despite the downward trend, online banking remained one of the primary methods to process banking affairs in Canada.