This survey details the responses of contact center executives as to what technology solutions are used. Some 52 percent of respondents stated that customer satisfaction surveys are used.
Which technology solutions are used inside your customer contact center?*
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Unisphere Media. (August 24, 2011). Which technology solutions are used inside your customer contact center?* [Graph]. In Statista. Retrieved May 13, 2024, from https://www.statista.com/statistics/234912/call-center-technology-used/
Unisphere Media. "Which technology solutions are used inside your customer contact center?*." Chart. August 24, 2011. Statista. Accessed May 13, 2024. https://www.statista.com/statistics/234912/call-center-technology-used/
Unisphere Media. (2011). Which technology solutions are used inside your customer contact center?*. Statista. Statista Inc.. Accessed: May 13, 2024. https://www.statista.com/statistics/234912/call-center-technology-used/
Unisphere Media. "Which Technology Solutions Are Used inside Your Customer Contact Center?*." Statista, Statista Inc., 24 Aug 2011, https://www.statista.com/statistics/234912/call-center-technology-used/
Unisphere Media, Which technology solutions are used inside your customer contact center?* Statista, https://www.statista.com/statistics/234912/call-center-technology-used/ (last visited May 13, 2024)
Which technology solutions are used inside your customer contact center?* [Graph], Unisphere Media, August 24, 2011. [Online]. Available: https://www.statista.com/statistics/234912/call-center-technology-used/