Online DIY & garden shop loyalty U.S. 2023

In 2023, when it came to consumer loyalty to DIY and garden online shops in the United States, The Home Depot was leading the way with 91 percent of respondents stating that they will re-use the brand in the next 12 months. Second was Lowe's, with 87 percent of people reporting to want to use the online store again.

DIY and garden online shops consumer loyalty in the United States in 2023, by brand

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Number of respondents

4,986 respondents

Age group

18-64 years

Special properties

respondents who know the individual brand

Supplementary notes

This question was phrased by the source as follows: "When it comes to DIY & garden online shops, which of the following brands are you likely to use again in the future?"

Multiple answers were possible.

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