Global changes in UCaaS related IT spending 2021, by category

Published by
Ahmed Sherif,
Jul 7, 2023
According to a recent survey, almost 57 percent of respondents indicated increasing spending on video meeting apps as part of their unified communications as a service (UCaaS) solutions in 2021. In contrast, 62 percent of respondents indicated not changing or being unsure about spending for telephony.

Changes in IT spending related to unified communications as a service (UCaaS) worldwide in 2021, by category

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Release date

October 2021

Region

Worldwide

Survey time period

mid 2020

Number of respondents

525 respondents

Special properties

end-user organizations

Supplementary notes

Q. How will your spending change in the coming year?

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