Online sales account for an increasingly large share of all retail sales in Great Britain. The figure grew steadily each year to reach nearly 31 percent in 2021, before declining to 26.6 percent in 2022. In 2010, only 7.4 percent of total retail sales were made online.
Share of total retail sales made online in Great Britain from 2010 to 2023
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Other statistics that may interest you Online deliveries and returns in the United Kingdom (UK)
E-commerce overview
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- Premium Statistic Revenue in the e-commerce market United Kingdom 2017-2027
- Premium Statistic Online share of retail sales in Great Britain 2010-2023
- Basic Statistic Internet retail sales value trend annually in the United Kingdom (UK) 2008-2023
- Premium Statistic Penetration rate of e-commerce in the UK 2020-2029
Parcel market
6
- Premium Statistic Revenue of parcel shipping in the United Kingdom (UK) 2013-2023
- Premium Statistic Number of packages sent in the United Kingdom (UK) 2013-2023
- Premium Statistic Market share of top courier service providers in the UK 2022, by revenue
- Premium Statistic Market share of top courier service providers in the UK 2022, by parcel volume
- Premium Statistic Delivery companies parcel recipients face the most issues with in the UK 2023
- Premium Statistic Delivery issues consumers face with Amazon in the UK 2023
Retailers
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- Premium Statistic Main shipping providers used by online stores in the UK 2023
- Premium Statistic Top retailers offering free delivery on online orders in the UK 2024
- Premium Statistic Return options offered by leading retailers in the UK 2024
- Premium Statistic Average return fee for online purchases at major retailers in the UK 2024
- Premium Statistic Factors SMEs consider when choosing postal providers for parcel delivery UK 2023
- Premium Statistic Small businesses' problems with parcels deliveries in the UK 2023
- Premium Statistic SMEs willing to pay more for environmentally friendly parcel providers in the UK 2023
- Premium Statistic SMEs ready to pay for sustainable parcel providers despite longer deliveries UK 2023
Consumer delivery preferences
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- Premium Statistic Top delivery criteria for online shoppers in the United Kingdom 2023
- Premium Statistic Consumer preferences for future delivery options in the UK 2023
- Premium Statistic Shoppers' attitudes to online deliveries in the UK 2023
- Premium Statistic Online shoppers' issues with parcel deliveries in the UK 2023
- Premium Statistic Lack of wanted delivery options deterring online shopping in the UK 2023
- Premium Statistic Share of shoppers expecting 2-hour delivery 2023, by country
- Premium Statistic Online shoppers in favor of sustainable deliveries worldwide 2023, by country
Consumer returns behavior
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- Premium Statistic Most returned online purchases by category in the UK 2024
- Premium Statistic Main reasons for online returns in the UK 2023
- Premium Statistic Shoppers' attitudes to online returns in the UK 2023
- Premium Statistic Consumers who return online orders via a post office in the UK 2021-2023
- Premium Statistic Impact of return fees on online shopping in the UK 2023
- Premium Statistic Return rates impact on online shopping in Western European countries 2023
- Premium Statistic Online vs. in-store: ease of returns worldwide 2023, by country
Further related statistics
15
- U.S. e-commerce growth & share of omnichannel sales 2019
- Projected e-commerce share of retail sales in Finland 2015-2018
- E-commerce share in retail trade in Russia 2018-2023
- E-commerce as share of total retail in Latin America 2022, by country
- Revolve Group net sales as of Q2 2018
- Share of retail sector companies using digital sales channels in Finland 2020
- Preferred e-commerce websites amongst upper-income female U.S. teens 2019
- Preferred e-commerce websites amongst upper-income male U.S. teens 2019
- Distribution e-commerce market Australia 2016 by category
- Preferred Christmas shopping retail locations in the United Kingdom (UK) 2013, by age
- Share of shoppers who purchase domestically and cross-border Philippines 2018
- Beauty retail: Share of online retailers among female consumers UK 2016
- Online retail turnover change in the Netherlands 2018-2020
- Share of online retail turnover of agricultural products in China 2019, by category
- Number of online orders on Answear.com in Poland 2017-2022
Further Content: You might find this interesting as well
Statistics
- U.S. e-commerce growth & share of omnichannel sales 2019
- Projected e-commerce share of retail sales in Finland 2015-2018
- E-commerce share in retail trade in Russia 2018-2023
- E-commerce as share of total retail in Latin America 2022, by country
- Revolve Group net sales as of Q2 2018
- Share of retail sector companies using digital sales channels in Finland 2020
- Preferred e-commerce websites amongst upper-income female U.S. teens 2019
- Preferred e-commerce websites amongst upper-income male U.S. teens 2019
- Distribution e-commerce market Australia 2016 by category
- Preferred Christmas shopping retail locations in the United Kingdom (UK) 2013, by age
- Share of shoppers who purchase domestically and cross-border Philippines 2018
- Beauty retail: Share of online retailers among female consumers UK 2016
- Online retail turnover change in the Netherlands 2018-2020
- Share of online retail turnover of agricultural products in China 2019, by category
- Number of online orders on Answear.com in Poland 2017-2022
Office for National Statistics (UK). (April 19, 2024). Share of total retail sales made online in Great Britain from 2010 to 2023 [Graph]. In Statista. Retrieved June 10, 2024, from https://www.statista.com/statistics/825461/proportion-of-retail-sales-made-online-great-britain-total/
Office for National Statistics (UK). "Share of total retail sales made online in Great Britain from 2010 to 2023." Chart. April 19, 2024. Statista. Accessed June 10, 2024. https://www.statista.com/statistics/825461/proportion-of-retail-sales-made-online-great-britain-total/
Office for National Statistics (UK). (2024). Share of total retail sales made online in Great Britain from 2010 to 2023. Statista. Statista Inc.. Accessed: June 10, 2024. https://www.statista.com/statistics/825461/proportion-of-retail-sales-made-online-great-britain-total/
Office for National Statistics (UK). "Share of Total Retail Sales Made Online in Great Britain from 2010 to 2023." Statista, Statista Inc., 19 Apr 2024, https://www.statista.com/statistics/825461/proportion-of-retail-sales-made-online-great-britain-total/
Office for National Statistics (UK), Share of total retail sales made online in Great Britain from 2010 to 2023 Statista, https://www.statista.com/statistics/825461/proportion-of-retail-sales-made-online-great-britain-total/ (last visited June 10, 2024)
Share of total retail sales made online in Great Britain from 2010 to 2023 [Graph], Office for National Statistics (UK), April 19, 2024. [Online]. Available: https://www.statista.com/statistics/825461/proportion-of-retail-sales-made-online-great-britain-total/