Online banking in the Benelux

Statistics report on internet banking and mobile banking in Belgium, the Netherlands and Luxembourg

Online banking in the Benelux

Digital access to banking services has become more and more important for consumers in the three Benelux-countries Belgium, the Netherlands and Luxembourg. Data collection and data availability on this topic varies greatly per country, however. This report aims to combine and comparedata from different domestic and European sources and to provide answers to questions like: "how many men and women use internet banking in Belgium?", "which banking apps are downloaded the most in the Netherlands?" and "how concerned are people from Luxembourg about online banking fraud?"

Table of contents

Penetration

4
  • Premium Statistic Online banking penetration in Europe 2023, by country
  • Premium Statistic Online banking penetration in Belgium 2005-2022
  • Premium Statistic Online banking penetration in the Netherlands 2005-2021
  • Premium Statistic Online banking penetration in Luxembourg 2005-2021

User numbers

4
  • Premium Statistic Online banking subscriptions in Belgium 2003-2020
  • Premium Statistic Number of mobile banking subscriptions in Belgium 2011-2020
  • Premium Statistic Online and mobile banking transactions in the Netherlands 2015-2021
  • Premium Statistic Mobile banking usage in Luxembourg 2016-2018

Demographics

6
  • Basic Statistic Online banking use of both men and women in Belgium 2006-2022
  • Basic Statistic Online banking usage in Belgium 2006-2022, by age
  • Basic Statistic Online banking use of both men and women in the Netherlands 2012-2019
  • Premium Statistic Online and mobile banking usage in the Netherlands 2023, by age
  • Premium Statistic Online banking use of both men and women in Luxembourg 2004-2018, by education
  • Premium Statistic Online banking usage in Luxembourg 2003-2021, by age

Banking apps

4
  • Premium Statistic Ranking of selected banking apps in Belgium, based on downloads 2015-2019
  • Premium Statistic Ranking of selected banking apps in Belgium, based on DAU 2017-2019
  • Premium Statistic Ranking of selected banking apps in the Netherlands, based on downloads 2015-2019
  • Premium Statistic Ranking of selected banking apps in the Netherlands, based on DAU 2017-2019

Fraud

6
  • Premium Statistic Number of cases of online banking fraud in Belgium 2006-2019
  • Premium Statistic Frequency of payment card or online banking fraud Belgium 2018
  • Premium Statistic Level of concern over payment card or online banking fraud in the Netherlands 2018
  • Premium Statistic Frequency of payment card or online banking fraud in the Netherlands 2018
  • Premium Statistic Level of concern over payment card or online banking fraud in Luxembourg 2018
  • Premium Statistic Frequency of payment card or online banking fraud in Luxembourg 2018

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