Unique active VDA users worldwide 2015-2021

The statistic shows the number of unique, active virtual digital assistants (VDA) users worldwide, from 2015 to 2021. In 2015, there were some 544.1 million unique active virtual digital assistant users worldwide, from consumer and enterprise markets.

Number of unique active virtual digital assistants (VDA) users worldwide, from 2015 to 2021 (in millions)

Characteristic	Number in millions
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Release date

August 2016

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Region

Worldwide

Survey time period

2015 to 3rd quarter 2016

Supplementary notes

* Forecast.
According to the source, the VDA market includes, "VDAs deployed by application players and platform providers (e.g., Apple, Google, Amazon), to serve consumers as a multi-purpose assistant with the ability to act as a conduit between consumers and a range of enterprises and services" - and - "VDAs deployed for interaction with a specific enterprise, using channels the enterprise typically controls, such as phone/interactive voice response (IVR), website, mobile applications, kiosks, and wearables."

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