Choice hotels in the United States received an American Customer Satisfaction Index (ACSI) score of 74 in 2023, one point more than the previous year's score of 73. Choice hotels received its highest index score of 76 in 2009 and 2012.
American Customer Satisfaction Index scores for Choice hotels in the United States from 2008 to 2023
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ACSI®. (April 18, 2023). American Customer Satisfaction Index scores for Choice hotels in the United States from 2008 to 2023 [Graph]. In Statista. Retrieved April 24, 2024, from https://www.statista.com/statistics/194738/customer-satisfaction-with-us-choice-hotels-since-2008/
ACSI®. "American Customer Satisfaction Index scores for Choice hotels in the United States from 2008 to 2023." Chart. April 18, 2023. Statista. Accessed April 24, 2024. https://www.statista.com/statistics/194738/customer-satisfaction-with-us-choice-hotels-since-2008/
ACSI®. (2023). American Customer Satisfaction Index scores for Choice hotels in the United States from 2008 to 2023. Statista. Statista Inc.. Accessed: April 24, 2024. https://www.statista.com/statistics/194738/customer-satisfaction-with-us-choice-hotels-since-2008/
ACSI®. "American Customer Satisfaction Index Scores for Choice Hotels in The United States from 2008 to 2023." Statista, Statista Inc., 18 Apr 2023, https://www.statista.com/statistics/194738/customer-satisfaction-with-us-choice-hotels-since-2008/
ACSI®, American Customer Satisfaction Index scores for Choice hotels in the United States from 2008 to 2023 Statista, https://www.statista.com/statistics/194738/customer-satisfaction-with-us-choice-hotels-since-2008/ (last visited April 24, 2024)
American Customer Satisfaction Index scores for Choice hotels in the United States from 2008 to 2023 [Graph], ACSI®, April 18, 2023. [Online]. Available: https://www.statista.com/statistics/194738/customer-satisfaction-with-us-choice-hotels-since-2008/