Main medical chatbot applications for patients in the U.S. in 2023

Published by
Conor Stewart,
Dec 19, 2023

As of 2023, 72 percent of medical practitioners surveyed in the United States reported that their patients can use chatbots for scheduling appointments. Furthermore, around two-thirds could use chatbots for requesting prescription refills.

Main patient uses for medical chatbots in the United States as of 2023

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Release date

April 2023

Region

United States

Survey time period

March 2023

Number of respondents

65 respondents

Special properties

Doctors, therapists or practice owners/founders who currently use live chatbots on their websites

Method of interview

Online survey

Supplementary notes

The question in the source was worded as: "What can patients use the chatbot for? Select all that apply"

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