The most prevalent form of communication used by human resources (HR) shared services worldwide is email, with 95 percent of small organizations in a 2019 survey stating they communicate with employees via this method. On the other end of the spectrum, only four percent of large organizations stated their HR shared services uses chatbots for employee communication.
Approach to employee communications used by human resources shared services in organizations worldwide in 2019, by channel and organization size
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Sierra-Cedar. (October 30, 2019). Approach to employee communications used by human resources shared services in organizations worldwide in 2019, by channel and organization size [Graph]. In Statista. Retrieved May 13, 2024, from https://www.statista.com/statistics/1040463/hr-shared-services-communication-methods-worldwide/
Sierra-Cedar. "Approach to employee communications used by human resources shared services in organizations worldwide in 2019, by channel and organization size." Chart. October 30, 2019. Statista. Accessed May 13, 2024. https://www.statista.com/statistics/1040463/hr-shared-services-communication-methods-worldwide/
Sierra-Cedar. (2019). Approach to employee communications used by human resources shared services in organizations worldwide in 2019, by channel and organization size. Statista. Statista Inc.. Accessed: May 13, 2024. https://www.statista.com/statistics/1040463/hr-shared-services-communication-methods-worldwide/
Sierra-Cedar. "Approach to Employee Communications Used by Human Resources Shared Services in Organizations Worldwide in 2019, by Channel and Organization Size." Statista, Statista Inc., 30 Oct 2019, https://www.statista.com/statistics/1040463/hr-shared-services-communication-methods-worldwide/
Sierra-Cedar, Approach to employee communications used by human resources shared services in organizations worldwide in 2019, by channel and organization size Statista, https://www.statista.com/statistics/1040463/hr-shared-services-communication-methods-worldwide/ (last visited May 13, 2024)
Approach to employee communications used by human resources shared services in organizations worldwide in 2019, by channel and organization size [Graph], Sierra-Cedar, October 30, 2019. [Online]. Available: https://www.statista.com/statistics/1040463/hr-shared-services-communication-methods-worldwide/